Privacy Policy
We at Semaphore Inc. respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you.
1. Personal Data We Collect
Personal Data You Provide:
- Account Information: Name, contact information, account credentials, payment information, and transaction history
- User Content: Information you provide through our services, including documents and other uploaded content
- Communication Information: Messages and information when you contact us
Technical Information:
- Log Data: IP address, browser information, access times
- Usage Data: Features used, content viewed, user interactions
- Device Information: Device type, operating system, browser type
- Location Information: General location based on IP address
2. How We Use Your Personal Data
We use your Personal Data for the following purposes:
- To provide and maintain our Services: Processing is necessary for the performance of a contract with you
- To communicate with you: Processing is necessary for the purposes of the legitimate interest of communicating with you
- To analyze and improve our Services: Processing is necessary for the purposes of the legitimate interest of analyzing and improving our services
- To comply with legal obligations: Processing is necessary for the performance of a legal obligation
3. Data Sharing
We may share your Personal Data with third parties in the following cases:
- Subprocessors: We may share your Personal Data with subprocessors who perform services on our behalf
- Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities
List of Subprocessors
| Subprocessor | Purpose | Data Types | Data Processing |
|---|---|---|---|
| Render.com | Hosting services (API and frontend) | Access logs, IP addresses | Transit only |
| Azure | Database hosting | User data, usage data, customer information | Storage |
| Notion | Customer Relationship Management | Contact information, communication history | Storage |
| Sentry | Error monitoring and reporting | Error logs, technical information | Storage |
| OpenAI* | Document parsing service | Document content | Storage |
| Clerk | Authentication services | Authentication data, user profile information | Storage |
| Stripe | Payment processing | Payment information, billing details | Storage |
4. Cookies and Similar Technologies
We use cookies and similar technologies to provide our services and analyze site usage. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your data. While we use commercially reasonable security measures, no Internet transmission is ever fully secure or error-free.
6. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will publish an updated version with a new effective date on this page.
Questions about privacy?
Contact our DPO
For privacy-related questions or to exercise your rights, please contact our Data Protection Officer.